Privacy Policy
Effective Date: October 20, 2025
Last Updated: October 20, 2025
Welcome to Comme des Garçons Parfum S.A (“we”, “us”, or “our”).
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://comme-des-garcons-perfume.com (“the Site”).
By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve your shopping experience:
Personal Information:
- Name, address, email, and phone number
- Billing and shipping addresses
- Payment details (processed securely through third-party providers)
- Purchase history and preferences
Technical Information:
- IP address, browser type, device details
- Date and time of access
- Site interaction and analytics data
Optional Data:
- Newsletter subscription preferences
- Customer feedback or survey responses
2. How We Use Your Information
Your information helps us to:
- Process and fulfill orders efficiently
- Communicate with you regarding your order status or inquiries
- Improve website functionality and user experience
- Send updates, offers, or promotions (only if you opt in)
- Prevent fraud, ensure security, and comply with legal requirements
3. Legal Basis for Processing (GDPR Compliance)
Under the EU General Data Protection Regulation (GDPR), we process your personal data based on:
- Contractual necessity: to process and deliver your orders
- Legal obligations: to comply with tax, accounting, and regulatory requirements
- Legitimate interests: to improve our services and maintain security
- Consent: for marketing communications and cookies
You can withdraw your consent at any time by contacting us.
4. Cookies
We use cookies to enhance your browsing experience and analyze website traffic.
Types of cookies we use:
- Essential cookies: Required for website operation and checkout functionality
- Performance cookies: Help us understand how visitors use the site
- Marketing cookies: Used (with consent) to deliver personalized offers
You can manage or disable cookies anytime in your browser settings.
5. Sharing Your Information
We never sell or rent your personal data.
We may share information only with trusted third parties such as:
- Payment processors (for secure transactions)
- Shipping carriers and logistics partners
- Website hosting and IT service providers
- Legal authorities (only when required by law)
All partners comply with GDPR and maintain confidentiality.
6. Data Retention
We retain personal information only as long as necessary to:
- Complete your purchase
- Comply with legal obligations (e.g., tax or audit requirements)
- Improve our customer experience
Afterward, data is securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse, including:
- SSL encryption
- Secure payment gateways
- Access controls and regular audits
However, no system is 100% secure; we continually update our measures to protect your data.
8. Your Rights (Under GDPR)
As a customer based in the European Union, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request a copy of your data (data portability)
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
If you believe your data is being misused, you may also contact the CNIL (Commission Nationale de l’Informatique et des Libertés) — France’s data protection authority.
9. Marketing Communications
If you choose to subscribe to our newsletter, we will send you updates on new perfumes, limited editions, and exclusive events.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
10. Third-Party Links
Our Site may contain links to external websites.
We are not responsible for their privacy practices or content.
We recommend reviewing each site’s privacy policy before sharing personal data.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in regulations or our practices.
The latest version will always be available on this page.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact us:
Comme des Garcons Parfum S.A
Address: 16 Place Vendôme,
Paris, PR 75001, France
Email: [email protected]
Phone: +1 (213) 575-3811
Business Hours: Mon – Fri, 09:00 AM – 6:00 PM